1. Who is the Data Controller?
The data controller is ContentCreator Ai, LLC, located at 145 E Columbine Ave, Santa Ana, CA 92707. For any privacy-related inquiries or data requests, contact support@colortv.com.
2. Information We Collect
We treat all personal information covered by this policy as pertaining to individuals acting as business representatives.
A. Information You Provide
- Account details: full name, business email address, company name, and role.
- Creative assets: images, videos, and copy uploaded for ad creation.
B. Meta Platform Data (via Meta APIs)
- Ad management & publishing: account IDs and permissions required to create ads.
- Performance metrics: spend, impressions, clicks, and conversion data.
- Campaign metadata: headlines, targeting parameters, and structures.
C. Automatic Data Collection
- Usage data: IP address, browser type, and platform interactions.
- Cookies: used to maintain sessions and remember settings.
3. How We Use Your Information
- Publishing ads: export and publish campaigns directly to Meta Ads.
- Analytics: aggregate and visualize Meta Ad performance data.
- Service delivery: operate and maintain platform functionality.
- Optimization: analyze creative performance and suggest strategies.
- Compliance: align platform activity with Meta policies.
4. Meta Data Protection & Compliance
- Explicit publishing: we never publish without direct action.
- No selling data: we do not sell, license, or purchase Meta API data.
- No AI training: private data is not used to train generalized models.
- Data integrity: Meta Platform Data is used only for requested services.
5. How We Share Information
- Service providers: trusted vendors like Google Cloud Platform (GCP).
- Legal authorities: when required by law or to protect rights and safety.
6. Data Deletion Instructions
To delete your data or remove ColorTV access:
- Disconnect the app in Facebook Settings > Apps and Websites.
- Email support@colortv.com with the subject “Data Deletion Request.”
We acknowledge requests within 2 business days and permanently purge data within 30 days, including cached Meta API data.
7. Your Rights & Data Retention
- Access & portability: request a copy of stored data.
- Meta API cache retained for 30 days for platform speed.
- Account deletion purges Meta data within 30 days.
8. Data Security
We use industry-standard safeguards, including SSL/TLS encryption in transit and encryption at rest on Google Cloud Platform, to protect your business information.
9. Contact Us
ContentCreator Ai, LLC
145 E Columbine Ave
Santa Ana, CA 92707
Email: support@colortv.com